We respect our employees, the Nicaraguan community, and our customers. This respect provides for a superior customer experience, better community relations, and better employee commitment to our customers.
We expect excellence from our management and employees. A focus on excellence allows us to provide a superior tour experience. This means we have better staff training and retention, and superior operational capabilities.
We approach the tour business creatively, insisting that no idea is out of bounds. This approach applies to all facets of our business; from the customer experience to marketing and operations.